Xfinity flexbox not working

Step 2: Connect Your Flex Box. Plug the HDMI cable from your TV into the Flex Box. Look for the largest port or the second one from the right on the back of the box. Turn on your TV using your TV's remote and select the correct HDMI input in the TV menu.

Swap Out Your Remote for a New One. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the Xfinity ...Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity ...Xfinity Flex won't work in your home if you already have X1. You can order additional X1 boxes through your existing X1 box or by contacting us . How do I cancel Flex?Feb 6, 2023 · Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by completely wiping it. After the factory reset, if your Xfinity cable box is still not working, you ... With that said, if you’re an Xfinity Flex or X1 customer, here’s what you need to do: First, sign up for Paramount Plus ( Try 7-days free trial ). Then, using your remote, press the ' Xfinity ' button. Select ' Apps ' and navigate to ' Paramount Plus .'. Once you open the app, make sure to select the ' Sign In ' button.APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfinity support. They will have me restart the Flex, maybe ask me to clear the cache and tell me diagnostics look good against my device.Watch your favorite HD streaming services and apps on your TV with the Xfinity Flex box, complete with Voice Remote, with your Xfinity Internet plan. You need to enable JavaScript to run this app. Get our Flex 4K streaming box

Resetting the Remote: If none of the above info works, try to the ‘ reset Xfinity remote ‘ option. Follow these instructions: Press and hold the “Setup” button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the “Setup” button again to complete the reset to factory ...Includes over 10,000 free movies and shows, a 4K UHD streaming device and Xfinity’s award-winning Voice Remote free for Internet-only customers. Easily navigate top streaming apps including Netflix, Amazon Prime Video, HBO, Showtime, YouTube, Amazon Music, Pandora, iHeartRadio and soon Peacock and Hulu. Features easy access to …Method 4: Power Cycle Your Router. In case you have checked and found that your internet connection is down or seems to be connected, but the apps aren’t working properly, then the problem may lie on your network hardware. So, it is proven that by power-cycling the router or modem, this issue gets resolved like magic.Method 1: Reboot The System This is the very first step that you need to take if your Flexbox is not working at all. Rebooting make your device work like a new one and provide a fresh new start to work properly. We generally ignore this as we think that this will not help in such a way to fix this kind of issue, but that's not the truth.Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …Sep 1, 2022 · Xfinity Flex is an alternative for OTT bundles and features more than 10,000 free movies and shows. Users can also make use of the Xfinity Voice Remote to search across all streaming services. Having said that, many Xfinity Flex Box and Stream app users report that it is not working.

Here Are Some Things You Can Check. Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the TV Box and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II®, Dolby Pro Logic®). Verify that the receiver is properly configured to work with ... Oct 7, 2023 · Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ... Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions. At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of. UPDATED: Free This Week - October 9 to ...Power cable. HDMI cable. Getting Started Guide. Activate Your Xfinity Flex 4K Streaming TV Box Xfinity Flex: A Better Way to Stream Watch on First, you need to activate your Xfinity Internet service using the Xfinity app. This includes customers who rent an Xfinity Gateway or own their own modem.Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab.

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When I opened the Peacock application, it asked me to link my Peacock account to activate Peacock Premium. I had an existing Peacock account and it wouldn't activate premium. I tried from the web also and it failed. After troubleshooting with Peacock support and Xfinity support, I logged out of Peacock on the Flex 4K, rebooted it and launched ...Thanks for knocking on XFINITY's virtual door over our forums page. I am sorry to learn that wehn you logged in to the Plex app on the XFINITY platform, your excitement quickly turned to disappointment. This is definately not how we ever want our valued customers to feel.Method 4: Power Cycle Your Router. In case you have checked and found that your internet connection is down or seems to be connected, but the apps aren’t working properly, then the problem may lie on your network hardware. So, it is proven that by power-cycling the router or modem, this issue gets resolved like magic.Here are a few troubleshooting tips to help you get the most out of Flex. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Dev...If Xfinity Stream is not working on Samsung TV, reinstall the Xfinity Stream app on your Samsung TV. Check if the device you’re Watching on has a Firmware Update. Have you been putting off software updates on your device for a while now? If yes, then the outdated software is most likely causing the Xfinity Stream app to freeze. The …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ...

Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.Please like and subscribe, thanks.Just wanted to put this out there since I couldn't find any videos to help me with the problem I was having with my used XR...If your Flex device isn’t working properly, you may need to reset it. Here’s how: 1. Press and hold the power button for 10 seconds. This will power off the device. 2. Remove the battery door and take out the batteries. 3. Wait 30 seconds, then reinsert the batteries and replace the battery door.Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.Here Are Some Things You Can Check. Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the TV Box and the home theater receiver. Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II®, Dolby Pro Logic®). Verify that the receiver is properly configured to work with ... I have same problem . Comcast person told me it was because my modem was end of life . Everything else was working Thermostats computer . I went out spent a lot of money bought a new modem because she insisted that was the problem . got it hooked up and connected every thing working but the flex box . Same messages saying call .Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ...I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Press the Xfinity button on your remote. Press the A key. Select Restart, and then confirm the restart if prompted again. You can launch the Netflix app again after the box restarts and if it is still showing you an error, go for a hard restart by following these steps: Turn off the TV box.

Watch Disney+ App on Xfinity X1 and Flex. Press the Xfinity button on your remote. Select Apps. Select the Disney+ app tile. Note: You can also say, “ Disney plus app ” into your Xfinity Voice Remote to open the app. With your remote, choose the Sign Up Now or Login button. From here, you can:May 1, 2023 · For TV Adapters: First, go to “ INFO” on the remote and proceed to Setup >> Audio Setup >> Select language. For TV Boxes: go to the Main Menu, navigate to Setup >> Audio Setup. You need to confirm by hitting “Yes” on “Set Volume to Optimal Stereo” which will automatically channel the sound to the optimal level. Oct 7, 2023 · Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ... Xfinity Flex is an alternative for OTT bundles and features more than 10,000 free movies and shows. Users can also make use of the Xfinity Voice Remote to search across all streaming services. Having said that, many Xfinity Flex Box and Stream app users report that it is not working.Aug 24, 2022 · Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again.Xfinity Flex. Flex. Flex box not working properly. U. user_28c9b4. 1 Message. Tuesday, August 15th, 2023 10:49 PM. Flex box not working properlyIf Xfinity Stream is not working on Samsung TV, reinstall the Xfinity Stream app on your Samsung TV. Check if the device you’re Watching on has a Firmware Update. Have you been putting off software updates on your device for a while now? If yes, then the outdated software is most likely causing the Xfinity Stream app to freeze. The …Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and …To subscribe to YouTube TV on your Flex streaming TV Box: Go to the Apps row on the Flex home screen and choose View All Apps. Go to YouTube TV under Video. You can also hold down the Microphone button on your Xfinity Voice Remote and say "YouTube TV." Follow the on-screen steps to subscribe to YouTube TV.

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In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV. I show you how to check to se...Oct 31, 2021 · Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully. On your remote control, click on the Xfinity button. Use the right or left arrow button to highlight Settings then click OK. Using the Down arrow, highlight the Device Settings then click OK. With ...In today’s digital world, having access to reliable and fast internet is essential. Whether you’re streaming movies, working from home, or just browsing the web, you need a connection that won’t let you down. That’s where Xfinity comes in.Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use ... Share Jan 18, 2023. The X1 from Xfinity is a cool little DVR. It has a user-friendly interface, excellent voice remote, and more integrated streaming apps than other DVRs. It also has a solid mobile app that lets you access your live channels, on-demand content, cloud DVR recordings, and subscription streaming apps on your mobile devices.To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous Mrs. Maisel" or "The Grand Tour."Having said that, many Xfinity Flex Box and Stream app users report that it is not working. Subscribers say they are greeted with the error code ENT-22013 with no apps displayed. Users say they have tried restarting the box , rebooted the internet but nothing seems to work right now. ….

On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is important to secure your login account to protect your personal ...You can cancel Xfinity Flex at any time by returning your Flex streaming TV Box using our Digital Returns Center. Canceling Flex will have no effect on your Xfinity Internet service. See what Xfinity Flex can do and how easy it is to get started in the video below:Press the Xfinity button on your remote. Press the A key. Select Restart, and then confirm the restart if prompted again. You can launch the Netflix app again after the box restarts and if it is still showing you an error, go for a hard restart by following these steps: Turn off the TV box.Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, so it might not be worth it if the new (yet-to-be-announced) price is too high.Sep 15, 2023 · Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button. Dec 20, 2021 · APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfinity support. They will have me restart the Flex, maybe ask me to clear the cache and tell me diagnostics look good against my device. Xfinity flexbox not working, How do I get an extra streaming box? Xfinity Flex won't work in your home if you already have X1. You can order additional X1 boxes through your existing X1 box or by contacting us. How do I cancel Flex? You can cancel Flex at any time by returning your Flex equipment. , Peacock Premium is $5.99/month. Access to Disney+, Netflix, Prime Video, Hulu and YouTube on Xfinity requires an eligible set-top box with Internet service. Disney+, Netflix …, Mar 22, 2023 · Xfinity Flex includes the box, the remote, a power cable, and an HDMI cable. So it’s ready to go right out of the box. The device itself is fine. It’s got all the ports you would expect, and it includes an Ethernet connection, which I always recommend if you’re able to take advantage of it. The remote is . . . okay. , If your Flex device isn’t working properly, you may need to reset it. Here’s how: 1. Press and hold the power button for 10 seconds. This will power off the device. 2. Remove the battery door and take out the batteries. 3. Wait 30 seconds, then reinsert the batteries and replace the battery door., Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or …, Whenever I try to watch a movie on HBO max I get a message that my subscription cannot be verified. If I look at the settings in the app (from my Xfinity TV box) it says my HBO max subscription through Xfinity has expired. I pay for HBO and am able to watch HBO channel and HBO on demand. Just the HBO max account stuff is glitched., Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, another provider of these same services. So, is there a diffe..., Feb 6, 2023 · Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by completely wiping it. After the factory reset, if your Xfinity cable box is still not working, you ... , It isn't working on the X1 box. Every other app is working like it should. All the cables are connected correctly, the box has been refreshed and restarted. Judging by the numerous posts regarding this same "connection timeout" issue, it seems to be an issue on Xfinity's side., Oct 29, 2021 · Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ... , Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use ..., You can troubleshoot this problem by doing the following: Check all connecting cables to ensure none is loose. You should also, determine that you do not have any damaged wires. Place the router close to your Xfinity Flex device if you are using a wireless network. Reduce the number of devices ..., Best CCBrieD Community Manager • 9 mo. ago We're aware of an issue affecting some customers' ability to launch apps on their Xfinity X1 and Flex service, causes an error and their devices to freeze. Currently, only the Netflix and YouTube apps are launching successfully. You can follow updates at the service alert posted here in the sub:, Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line., 3.) I was told by Xfinity & Hulu to keep trying once a day to login till the problem has been resolved. 4.) Pulled box re-installed Roku stick problem solved! 5.) To the Xfinity Official Employees - Please check with upper tier before making people perform task that will not resolve the issue. I hope this helps anyone with the same issues., Note: If your remote does not have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings and press OK. Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the ..., It isn't working on the X1 box. Every other app is working like it should. All the cables are connected correctly, the box has been refreshed and restarted. Judging by the numerous posts regarding this same "connection timeout" issue, it seems to be an issue on Xfinity's side., APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfinity support. They will have me restart the Flex, maybe ask me to clear the cache and tell me diagnostics look good against my device., Nov 17, 2022 · It's only on our Xfinity Flexbox, as Roku and Firestick work just fine. Restarting, removing local storage, it all does nothing to make it work. It just shows the Discovery+ Logo, then the screen goes black. Maybe you should reach out to Discovery, and figure out why it's their app on this platform that's not working properly? , Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on the device’s backside. While your router is on, use a small-tipped object like a staple or pencil to hold down the reset button until your router’s lights flash., How do I get an extra streaming box? Xfinity Flex won't work in your home if you already have X1. You can order additional X1 boxes through your existing X1 box or by …, Note: If your remote does not have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings and press OK. Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the ..., There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box off and on again. Also, check that the cable connections are s..., Replace with fresh batteries. Resetting & Re-Pairing the Xfinity Remote. Press and hold A and D (or ‘Setup’) buttons for 3 seconds, enter 981, and follow on-screen instructions. Then do it again and enter 991 and point the remote at your TV while it’s turned on. Checking Audio Settings on Your TV., For TV Adapters: First, go to “ INFO” on the remote and proceed to Setup >> Audio Setup >> Select language. For TV Boxes: go to the Main Menu, navigate to Setup >> Audio Setup. You need to confirm by hitting “Yes” on “Set Volume to Optimal Stereo” which will automatically channel the sound to the optimal level., Watch Disney+ App on Xfinity X1 and Flex. Press the Xfinity button on your remote. Select Apps. Select the Disney+ app tile. Note: You can also say, “ Disney plus app ” into your Xfinity Voice Remote to open the app. With your remote, choose the Sign Up Now or Login button. From here, you can:, To subscribe to YouTube TV on your Flex streaming TV Box: Go to the Apps row on the Flex home screen and choose View All Apps. Go to YouTube TV under Video. You can also hold down the Microphone button on your Xfinity Voice Remote and say "YouTube TV." Follow the on-screen steps to subscribe to YouTube TV., Thanks for your suggestion. Yes, the Flex box had been working with the Xfinity Gateway (i.e., WiFi Router/Cable Modem combination). But I can't get it to work with my WiFi Access Point. Using WPS to connect the Flex box to my AP does not work. Manually entering my WiFi SSID and password doesn't work either., Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line., Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1., Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is …, Watch the ESPN App on Xfinity X1 and Flex. Open the ESPN app. If you select certain ESPN, ESPN2, or other content within the app, you may see a message to visit a URL on-screen and sign in with your TV Provider credentials. To watch ESPN+ content, you’ll need to click on an ESPN+ show or event within the ESPN+ tab., Having said that, many Xfinity Flex Box and Stream app users report that it is not working. Subscribers say they are greeted with the error code ENT-22013 with no apps displayed. Users say they have tried restarting the box , rebooted the internet but nothing seems to work right now.